The future of retail design

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REINVENTING RETAIL EXPERIENCES

OMNICHANNEL APPROACH

Make people comfortable every way they want to shop

Traditional tools
  • Telephone call
  • Mail
  • Messenger
  • Whatsapp
In store tools
  • Physical shopping experience
  • Private appointments in store: time slots
    • Up to 5 customers at the same time
    • They have the store to themselves
    • ex: Nike House of Innovation
Online tools